Frequently asked questions

Everything about orders, delivery, payment and returns.

When will my order arrive?

Order before 2pm and get it the same evening inside Dhaka. Later orders come next morning.

What is the delivery charge?

à§³60 inside Dhaka, free on orders over à§³999. We deliver fresh produce only inside Dhaka city.

What if something is not fresh?

Check your bag when it arrives. Return anything you are not happy with to the rider and don't pay for it.

Are your vegetables chemical-free?

We never use formalin or chemical washes, and our partner farmers follow low-pesticide practices.

Can I choose a delivery time?

Yes — pick the morning (8am–12pm) or evening (4pm–9pm) slot in the order notes.

Why does the weight vary a little?

Fresh produce is natural. We always pack the same or a little more than the weight you pay for.

How do the weekly boxes work?

Order a box once and we deliver the same day every week. Pause or skip any week on WhatsApp.

Can I pay with bKash or Nagad?

Yes. Pay cash on delivery, or with bKash or Nagad at checkout.

Do I need an account?

Just your name and mobile number — the account is made at checkout so you can reorder in one tap.

Do you deliver outside Dhaka?

Fresh produce is delivered inside Dhaka only so it stays fresh. Combo boxes can go to Gazipur and Narayanganj.

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